Effective date: July 27, 2026
Introduction
These Terms of Service (“Terms”) are a binding agreement between you and Murray AI LLC (“Murray,” “we,” “us,” or “our”). These Terms govern your access to and use of the Murray wearable, applications, websites, waitlist, and related services collectively referred to as the “Services.” By accessing or using the Services, you agree to these Terms.
1. Eligibility
You must be at least 13 years old to use the Services. If you are under the age of majority where you live, a parent or legal guardian must review and agree to these Terms on your behalf. You may not use the Services if applicable law prohibits you from doing so.
2. Accounts and Account Security
You agree to: • Provide accurate and current information. • Protect your account credentials and devices. • Not share access in a way that compromises account security. • Promptly notify Murray of suspected unauthorized access. You are responsible for activity performed through your account unless that activity resulted from Murray’s failure to use reasonable security measures.
3. Description of the Services
Murray is an AI-powered wearable and software service that may: • Process voice requests. • Create transcripts and structured notes. • Translate conversations. • Generate responses and summaries. • Remember user-directed preferences. • Prepare actions through connected services. • Provide reminders and contextual information. • Hand off actions to third-party applications. Features may be experimental, limited, modified, delayed, or unavailable. References to planned features, production quantities, shipment dates, pricing, integrations, or performance are estimates until confirmed through a final purchase flow or written offer.
4. AI Outputs and User Approval
Murray uses artificial intelligence. AI-generated information may be incomplete, inaccurate, delayed, offensive, or unsuitable for your situation. You are responsible for reviewing outputs and proposed actions before relying on or approving them. Murray may require confirmation before consequential external actions. This confirmation system is not a substitute for your judgment. You should independently verify important information.
5. No Professional or Emergency Advice
The Services are not a substitute for professional: • Medical advice. • Legal advice. • Financial advice. • Mental-health treatment. • Emergency assistance. • Safety advice. Do not use Murray for emergencies or in circumstances where an error or delay could cause death, personal injury, substantial property damage, or significant financial loss. Contact qualified professionals or emergency services when appropriate.
6. Voice, Recording, and Consent
You may use Murray’s voice, note, translation, and meeting features only where lawful. You are responsible for: • Providing legally required notice. • Obtaining consent from every person who is recorded, transcribed, or analyzed. • Complying with recording and surveillance laws. • Respecting workplace, school, venue, and platform rules. • Protecting confidential and privileged information. Recording laws vary by jurisdiction. You may not record confidential, privileged, restricted, or third-party content unless you have permission to do so.
7. Connected and Third-Party Services
You may authorize Murray to connect with third-party accounts and applications. When you connect an account, you direct Murray to access and use information within the permissions you grant to provide requested features. You are responsible for complying with the third party’s terms. Some Murray features may prepare or hand off actions to another service, including: • Sending a message. • Creating a calendar event. • Opening a ride request. • Preparing a payment. • Creating a reminder. • Building a grocery cart. • Opening a navigation route. • Preparing an email. Unless Murray expressly states otherwise, the third party—not Murray—provides and controls the final transaction. Prices, availability, delivery, refunds, cancellations, and disputes involving a third-party service are governed by that provider’s terms.
8. Acceptable Use
You may not use the Services to: • Violate applicable law. • Violate another person’s privacy, confidentiality, or intellectual-property rights. • Record or monitor someone without legally required notice or consent. • Harass, threaten, defraud, impersonate, exploit, discriminate against, or harm another person. • Generate or distribute malware. • Evade or interfere with security controls. • Gain unauthorized access to accounts, devices, networks, or data. • Interfere with the operation of the Services. • Submit content you do not have the right to use. • Reverse engineer the Services except where applicable law expressly permits it. • Scrape, copy, resell, or commercially exploit the Services without written authorization. • Use the Services to make fully automated high-impact decisions concerning employment, housing, credit, insurance, education, healthcare, legal services, or access to essential services. • Use Murray or its outputs to train or develop a competing model or service without written permission. We may suspend or terminate access if we reasonably believe that use violates these Terms, creates legal or security risk, or could harm Murray, our users, or others.
9. Your Content
You retain ownership of content you submit to Murray. You grant Murray a limited, worldwide, nonexclusive license to host, process, reproduce, transmit, and technically transform your content as necessary to: • Operate and provide the Services. • Fulfill your requests. • Secure and maintain the Services. • Improve features in accordance with the Privacy Policy and applicable consent requirements. • Comply with applicable law. • Honor your settings and choices. You represent that you possess the rights and permissions needed to submit the content and authorize this processing. Our handling of personal information is described in the Murray AI Privacy Policy.
10. Murray Intellectual Property
The Services, hardware and software designs, Murray branding, interfaces, documentation, models, workflows, and related intellectual property are owned by Murray or its licensors. Except for the limited right to use the Services under these Terms, no rights are transferred to you. Feedback is voluntary. If you provide suggestions or ideas, you grant Murray a perpetual, irrevocable, worldwide, royalty-free right to use them without restriction or compensation.
11. Waitlist and Early Access
Joining the Murray waitlist does not guarantee: • Access to the Services. • Product inventory. • A purchase opportunity. • A delivery or shipment date. • Early-access participation. • Any particular price or feature. Unless a checkout page expressly states otherwise, joining the waitlist is not a purchase and does not authorize Murray to charge you. Murray may invite waitlist members in stages and may change or discontinue an early-access program.
12. Pricing, Purchases, and Hardware
Any hardware order, preorder, subscription, refund, shipping estimate, limited warranty, or return right will be governed by the terms displayed during checkout and any applicable product warranty or return policy. Taxes, shipping fees, and third-party charges may apply. Murray may limit quantities, reject an order, or cancel an order and issue a refund if fulfillment is not possible. Marketing statements regarding price, availability, production quantities, or shipping dates do not create a binding purchase obligation unless included in an accepted order.
13. App Stores
If you obtain the Murray application through Apple or another application marketplace: • Your use must comply with the marketplace’s applicable rules. • Murray, not the marketplace, is responsible for operating and supporting the Services. • The marketplace is not responsible for maintenance or support except as required by its own terms or applicable law. • Murray is responsible for addressing product and intellectual-property claims concerning the Services, subject to these Terms and applicable law.
14. Service Changes and Termination
We may add, change, limit, suspend, or discontinue features. You may stop using the Services at any time. You may request account deletion through supported account controls. We may suspend or terminate access when reasonably necessary to: • Enforce these Terms. • Protect users or third parties. • Prevent fraud or abuse. • Respond to legal requirements. • Protect the security and integrity of the Services. Provisions that should reasonably survive termination—including ownership, disclaimers, liability limitations, indemnification, and dispute provisions—will survive.
15. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” MURRAY DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF: • MERCHANTABILITY. • FITNESS FOR A PARTICULAR PURPOSE. • TITLE. • NON-INFRINGEMENT. • ACCURACY. • AVAILABILITY. • QUIET ENJOYMENT. Murray does not warrant that the Services will always be accurate, secure, uninterrupted, error-free, or compatible with every device or third-party service. Nothing in these Terms excludes warranties that cannot legally be excluded.
16. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MURRAY AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES. THIS INCLUDES LOST PROFITS, REVENUE, DATA, GOODWILL, OPPORTUNITIES, OR BUSINESS INTERRUPTION. TO THE MAXIMUM EXTENT PERMITTED BY LAW, MURRAY’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF: 1. The amount you paid Murray for the Services during the 12 months before the event giving rise to the claim; or 2. One hundred United States dollars. These limitations do not apply where prohibited by law.
17. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Murray and its affiliates, officers, employees, and contractors from third-party claims, damages, and reasonable expenses arising from: • Your unlawful use of the Services. • Content you submit. • Your recording or transcription of another person. • Your violation of these Terms. • Your violation of another person’s rights.
18. Governing Law and Disputes
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Unless applicable law requires otherwise, courts located in San Diego County, California will have exclusive jurisdiction over disputes arising from these Terms or the Services. Before filing a claim, each party agrees to make a good-faith effort to resolve the dispute informally for at least 30 days.
19. Changes to These Terms
We may update these Terms as the Services evolve. We will post the revised Terms and update the effective date. If changes are material, we will provide additional notice when required. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms to the extent permitted by law.
20. General Provisions
If any provision is found unenforceable, the remaining provisions remain effective. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent. Murray may assign these Terms in connection with a merger, financing, reorganization, or sale of assets. These Terms, the Privacy Policy, and any purchase-specific terms constitute the entire agreement concerning the Services.
21. Contact
Murray AI LLC. San Diego, California, United States. Website: https://usemurray.com. For questions, use the Contact link on our website.